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Product Installation Technician - New York

OVERVIEW:

We are looking for an awesome Product Installation Technician to join our New York team!  The successful candidate will be responsible for conducting onsite installs and configuration for our New York City customers.  A strong background in tech, installation, and networking is a must, along with the ability to work in time sensitive situations and have a process driven approach to troubleshooting hardware and networks.  Being a self proclaimed foodie, or having a passion for the restaurant industry is a plus as you will be onsite in restaurants all over the city!

 

DAY-to-DAY:

  • Perform onsite installation & configuration of TouchBistro hardware, including: tablets, servers, payment terminals, printers, and other POS related devices
  • Configure & deploy networks and routers within each venue
  • Configure Mac OSX
  • Evaluate & provide installation recommendations
  • Provide proactive onsite support for customers
  • Coordinate with other Field Technicians and the Support Team as required
  • Manage installation appointments and travel timelines throughout NYC 

 

ABOUT YOU:

  • Apple hardware and software knowledge including Mac OS & iOS
  • Strong background in computer networking
  • Experience in troubleshooting hardware, software, and networks
  • Flexible work schedule to help accommodate our rapidly growing customer base
  • Ability to work in both a team environment and under minimal supervision
  • Excellent interpersonal and communication skills
  • Valid drivers license & passport (access to a reliable vehicle is a plus)
  • Restaurant and/or bar experience is a bonus!

 

WHY CHOOSE US?

TouchBistro, one of the top grossing food & beverage apps in the App Store, is an iPad Point of Sale system for restaurants built with mobility in mind. We’re venture backed by some of the best tech VCs in the industry and have great relationships with some of the best partners in the mobile solutions, food, and payment industries. Our offices are located in the King West tech corridor. Designed to be brought table side by waiters, TouchBistro is in use at thousands of restaurants. We’re constantly adapting the latest in mobile technologies to empower our clients to be more efficient and profitable with their business operations. We also have the privilege of collaborating with some of Silicon Valley’s brightest companies.

 

 

***Only those who are considered for the position will be contacted***

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